Membership Program
Rewarding you with more instant specials, bottleshop specials, bar and meals deals.
The Vine Inn Loyalty Program offers members many benefits and is designed to reward regular customers with more benefits than ever. Our loyalty program includes many Members Only benefits** including from 1 July 2024:
- Points accrued on all purchases across the hotel that can be redeemed for meals, drinks and bottle shop purchases,
- 50 bonus points on sign up or, renewal of membership,
- Friday Member’s night in the Vine Garden Bistro for our reduced price menu,
- Entry into the weekly and monthly draw through making purchases across the hotel (each $5 equals 1 ticket),
- 50 bonus points for your first transaction daily,
- Earn triple points in the Bottleshop on Mondays when purchasing spirits,
- Earn triple points in the Bottleshop on Tuesdays when purchasing wines,
- Free corkage (1 bottle, per member, per day),
- Free birthday meal (to value of $25) and drink (tap beer, house wine, base spirits, soft drink). Redeemable 30 days either side of your birthday),
- 15% off dessert purchases (1 dessert per member per day),
- Buy a starter and get 50 bonus points,
- Buy 11 drinks (of the same product) get the 12th for free. Tap beer, select bottled beer & cider, wines by the glass, base spirits, soft drinks and coffee & tea selections.
** conditions apply
There is an annual charge per financial year. This membership fee allows the Vine Inn Barossa to continue supporting your community through sponsorship and donations. To renew your membership, please bring your Membership card to Billy Jack’s Bar along with your renewal fee.
Membership FAQs
What is the difference between Loyalty Club Membership & Voting Membership?
The loyalty club membership is a renewable membership that is paid annually. It gives the card carrying member many benefits and rewards including discounts, birthday vouchers, bonus points, and access to a members only menu. It does not include voting rights.
The voting membership does not include a loyalty card and is $2 for lifetime membership. This entitles the member to vote at the AGM.
How long is membership valid for?
All cards expire at end of each financial year (June 30).
Can I pay for my membership with points?
Yes, you can use yout existing points as a tender type to pay for membership. If you don’t have enough points to pay for an entire membership, you can pay partially in points and partially via card/cash
Are my points transferable to another person?
Points are not legally transferrable between members.
What does membership cost?
For current loyalty menbers, the cost to renew their membership for the 2024/25 financial year is $30 per person for a single membership and $50 per couple if both memberships are renewed together.
For new members, the cost is $30 annually for a single membership and $50 annually per couple if both join together.
Renewals FAQs
How do I renew my membership?
Visit the Billy Jack’s Bar and the staff will be able to assist you.
How much does it cost to renew my membership?
For current loyalty members, the cost to renew their membership for the 2024/25 financial year is $30 per person for a single membership and $50 per couple if both memberships are renewed together.
When do current members cards expire?
For current members their membership will expire on 30/6/2024 (if the membership has not already been renewed) and their card will stop working one month later on 31/7/2024.
What if I renew my membership after June 30th?
You will still pay the same renewal membership amount and it will expire at the end of the financial year.
If I don’t renew, what happens to my points?
You can redeem your points for use in the venue or the points will stay inactive in the system for 2 years. After the 2 years if your membership is not renewed, the points and membership will be deleted from the system.
Do I need a new card when I renew?
For renewals for the financial year 2024/25, a NEW CARD or Digital Membership is required. A new card will be issued to you at the time of renewing. The renewal email notification sent to members contains a link for digital membership. Your membership will become active once you have paid you renewal fee to us at Billy Jack’s Bar.
I want to renew but I have lost my card?
Not an issue, as this year all cards are required to be replaced. Once you have paid your renewal, we will issue you a new card.
Important Terms & Information
Membership Terms & Conditions
Vine Inn Barossa Terms and Conditions July 2024
These Terms and Conditions form the basis of the Vine Inn Barossa membership loyalty program.
- Membership
- A person can apply to become a member of Vine Inn Barossa Loyalty Program by completing a members’ details form and paying an annual membership fee.
- Members will be bound by these Terms and Conditions which may be varied from time to time.
- A member must notify Vine Inn Barossa of any change of address or of a lost or stolen membership card. Vine Inn Barossa is not liable for any delay in replacing a membership card or for any unauthorised use of a membership card.
- Points will not be credited until an individual becomes a member. Members can confirm the number of points held by them by asking at the any of the hotel’s point of sale locations. Disputes about any details regarding member’s points must be notified to Vine Inn Barossa’s membership team (manager@vineinn.com.au). A written statement by Vine Inn Barossa deciding any such dispute is final and binding.
- Vine Inn Barossa may terminate a membership without notice for any reason including, without limitation, if the member:
- Fails to comply with these membership Terms and Conditions
- Abuses any privilege accorded to the member; or
- Supplies any misleading information or make any misrepresentations to Vine Inn Barossa staff or management.
- If the member does not use his or her membership card for a period of 12 months or dies.
- A member may terminate his or her membership at any time by giving written notice to Vine Inn Barossa’s membership team (manager@vineinn.com.au) The member’s points will be cancelled 12 months after receiving the notice and the member’s details will be deleted from the Vine Inn Barossa membership database.
- Membership cards are not credit or charge cards, are not transferable, and remain the property of Vine Inn Barossa and must be returned to Retail operator if a member ceases to be a part of the scheme.
- Any tax, liability, or duty arising from a member’s participation in the Vine Inn Barossa membership program is the responsibility of the member.
- Earning points and Redeeming points
- Points will be credited to a member’s account for purchases by the member from Vine Inn Barossa on qualifying goods or services. Promotional and incentive programs may be offered from time to time.
- Vine Inn Barossa will determine which goods or services are qualifying goods and services and the number of points that will be credited to a member’s account for such purchases.
- A member must present his or her membership card to Vine Inn Barossa staff before the purchase is concluded. Failure to present the membership card will result in no points being credited to the member’s account for the purchase.
- Points cannot be redeemed as cash.
- Points will be accrued where a purchase is paid by points in part or fully with in the one transaction.
- Other deductions of points
- Vine Inn Barossa may deduct from the points balance in a member’s account any points credited in error and any points relating to a purchase which is cancelled or reversed or where a refund is given.
- Any points not redeemed within 12 months after the end of the month in which the points were credited to that account will, at the discretion of Vine Inn Barossa, expire and will be deducted from the points balance in a member’s account.
- General
- Vine Inn Barossa may make any changes at any time without prior notice to members to these Terms and Conditions and the award schedule. Vine Inn Barossa will attempt to notify members of any changes but shall not be liable in any way for failure to do so.
- Vine Inn Barossa may without prior notice to members, change those goods and services which qualify for points and the number of points that attach to those goods and services.
- Vine Inn Barossa reserves the right to suspend or terminate the membership program at any time without prior notice. Vine Inn Barossa will not be liable for the suspension or termination of the program on any account whatsoever including (without limitation) for any points balance in a member’s account at the time of suspension or termination.
- Vine Inn Barossa assumes no liability to a member whether for negligence, breach of contract or otherwise except:
- any claim relating to points, to crediting that number of points to the member’s account.
- A notice shall be deemed to be given by Vine Inn Barossa to a member if it is sent to the postal or e-mail address of the member appearing in the member database.
- These terms and conditions will be construed according to and be governed by the laws of Australia. The parties submit to the exclusive jurisdiction of the courts in and of Australia in relation to any dispute arising under these terms and conditions.
- Privacy Statement
- Vine Inn Barossa may collect information about members including information contained in the application form and information as to transactions resulting in points credits and debits which will be held in the membership database. The membership database contains the following member information:
- Name, address & telephone number(s)
- Transaction details associated with the collection of membership program points.
- Points collected and awards provided.
- E-mail address.
- Vine Inn Barossa may collect information about members including information contained in the application form and information as to transactions resulting in points credits and debits which will be held in the membership database. The membership database contains the following member information:
A member may access the information on the member held by Vine Inn Barossa by contacting the Vine Inn Barossa membership team (manager@vineinn.com.au). If the information is inaccurate or incomplete, the member may advise Vine Inn Barossa to update the information or do so online.
- Information from the member database will be made available to Vine Inn Barossa’s agents involved in administering the membership program including agents producing cards and points summaries and data processing. Information from the membership database will also be made available to and used by Vine Inn Barossa and its agents, for marketing (direct and all other kinds), planning, product development, research, and other commercial purposes.
- Each member consents and agrees to:
- Vine Inn Barossa and its agents including Zen Global accessing the information contained in the member database;
- The disclosure of any information contained in the member database to Vine Inn Barossa, Zen Global and its agents for the purposes set out above; and
- The disclosure of any information contained in the member database by Vine Inn Barossa, Zen Global or its agents for the purposes referred to above.
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